2024 International User Group Conference

September 30th – October 4th

Hampton Inn Charlotte-Uptown
530 E. Martin Luther King Jr. Blvd., Charlotte, NC 28202 • 704-373-0917

We are happy to announce QEI will be hosting 0ur International User Group Conference this coming September 2024. The meeting will be an educational experience with the introduction of new products, applications and product demonstrations. Following the two-day conference, we will be offering three days of paid training.

Training will be done in two tracks, Substation Automation and Master/ Control Room Operations. Done in block scheduling format, attendees will have the opportunity to move between tracks, picking those subjects of the most benefit. Even if you do not attend the conference, still welcome to attend the training. No Training cost for consultants.

We look forward to seeing you there!

Block Training Cost:
$1,875 per person (Oct. 2-4)

NASCAR Hall of Fame (Oct. 1)

Hampton Inn Charlotte-Uptown
530 E. Martin Luther King Jr. Blvd.
Charlotte, NC  28202

Click Here to make your reservation at Hampton by Hilton Charlotte Uptown
Group Code CHH910

or Call 704-373-0917 to make your reservation – use code 910

Daily Agenda


Welcome Reception Hilton Garden Inn Restaurant (Hotel attached to Hampton Inn) 7:00 – 9:00 PM
Opening Remarks QEI President 8:45 AM
Product Update New Product: ePAQ-9710
Introducing the latest multifunction gateway in QEI’s ePAQ family of products. The ePAQ-9710 is the most powerful ePAQ to date offered by QEI with the largest number of supported points and devices. It offers advanced networking functionality and security with support for the latest protocols.
9:00 – 10:00 AM
Firmware & Software Data Concentrator Enhancements: Firmware and Software
Learn about the latest advances in QEI’s configuration and administration software for the ePAQ and MicroPAQ as well as the newest firmware updates. Improvements to security and functionality will be reviewed that include encryption and logging as well as expanded protocol support.
10:00 – 10:30 AM
Security Security
In today’s environment, cybersecurity should always be top of mind. QEI will review the latest security enhancements to our automation products including support for the latest TLS and SSH standards. QEI’s ConfigWiz Admin software provides authentication and authorization capability locally or via a RADIUS server. Accounting options will also be discussed to monitor device changes and user access
10:30 –  11:00 AM
Web Browser Web Browser
Discover the powerful features of the embedded Web HMI available on the MicroPAQ-940P and ePAQ family of data concentrators. The Web HMI provides an intuitive tabular interface for monitoring telemetry data, communications and optionally perform control operations. The Web HMI also provides for the creation of user definable HMI screens including one-line diagrams. Authentication and authorization for the Web HMI is provided via Config Admin 2.
11:00 – 11:30 AM
Product Update New Product: MicroPAQ-940P Analog Expansion Modules
The new MicroPAQ-940P Analog expansion modules open the door to a wide variety of applications from transformer monitoring to pole top applications. The DC module provides support for the familiar low voltage or milliamp DC inputs while the AC modules provide support for 3 phases of voltage and current in typical metering circuit ranges with an RTD input for temperature monitoring.
11:30 – 12:00 PM
Lunch Compliments of QEI 12:00 – 1:00 PM
Firmware & Software QSCADA Enhancements
Overview of the enhancements made to the QSCADA software package including WorldView and PlusEditors client software. Explore the latest functionality and usability features along with security updates to get the most out of your SCADA master.
1:00 – 2:00 PM
Security QSCADA Security
Learn about the latest security features and future planned enhancements to QEI’s QSCADA software. QEI is expanding upon the AAA framework to provide authentication, authorization and accounting to control access, enforce policies and log actions for auditing.
2:00 – 2:30 PM
Firmware & Software QSCADA Load Shed
Review and demonstration of the latest QSCADA load management module which implements feeder shedding with a rolling blackout. Learn about the various configuration parameters and functionality as well as how it may help your operations.
2:30 – 3:00 PM
Demo QEI SCADA Demo: Features and Functionality
Demonstration of the latest software and hardware offered by QEI from the substation gateway to the control center master. See all of the latest features and functionality in action in this step-by-step guided configuration.
3:00 – 5:00 PM
Closing Remarks   5:00- 5:30 PM
Dinner Dinner at the NASCAR Hall of Fame 5:30 – 8:30 PM
Product Update QEI ADMS Product Introduction
Introduction to the latest product offering from QEI! QEI’s suite of software now includes an integrated ADMS offering covering GIS, OMS, FLISR and EAM. Learn how QEI’s ADMS solutions can help you manage your assets and better respond to outages.
8:00 – 9:00 AM
Demo QEI SCADA & ADMS Product Demo
Demonstration of the integration and interoperability of QEI’s latest SCADA and ADMS solutions. See the features and functionality accompanying our GIS, OMS and EAM software and ease of interfacing with SCADA.
9:00 – 11:00 AM
Innovation Future Innovation Roadmap
Help drive innovation and the product roadmap at QEI with this interactive session where the audience will be presented with various ideas pertaining to product enhancements and direction.
11:00 – 12:00 PM
Lunch Compliments of QEI 12:00 – 1:00 PM
Guest Speaker Christopher Kearney, former CEO of SPX
Presently Executive Chairman of Otis Worldwide and serving as Independent Director of Nucor Corp. As a global executive for the past 30 years Chris will discuss the impact of technology as it has developed in business and how it will continue to evolve.
1:00 – 2:00 PM
Entertainment NASCAR Hall of Fame 2:00 – 5:00 PM


Training over the three days (October 2nd, 3rd and 4th) will consist of two, block scheduled Tracks.

Track 1 – Substation Automation

Track 2 – Master / Control Room Operations

You can either stay with the entire track over the three days or move between tracks attending the workshops of most interest to you.

At the end of each training day, there will be a 1-hour open session of Q&A by Track.

The instructors who taught within each track will be available to answer questions, demonstrate and help solve problems on the subjects given.

The cost for these Advanced Training Workshops is $1,875 per person, which earns you access to all workshops and includes daily lunch.

Substation Automation
(Track 1)
 Master / Control Room Operations
(Track 2)

ConfigWiz 2.0

WorldView Map Creation

8:00 – 10:00 AM


Plus Editors Database Development 10:00 – 12:00 PM

Lunch (Hosted by QEI)

Lunch (Hosted by QEI) 12:00  –  1:00 PM
Protocol Fundamental ODA, SQL and Reporting

1:00 –   3:00 PM

Q&A General Discussion Q&A General Discussion

 3:00 – 4:00  PM

Substation Automation
( Track 1 )
Master / Control Room Operations
(Track 2 )


Command Sequence

8:00 – 10:00 AM

ePAQ/MicroPAQ Client Server Configuration

Security and Administration

10:00 – 12:00 PM

Lunch (Hosted by QEI)

Lunch (Hosted by QEI)

12:00 – 01:00 PM

Substation Networking

Load Management

1:00 –   3:00 PM

Q&A General Discussion

Q&A General Discussion

3:00 –   4:00 PM

Substation Automation
(Track 1)
Master / Control room operations
(Track 2)

Workshop Step by Step Configuration

ICCP and Multispeak

8:00 – 10:00 AM

Q&A General Discussion

Q&A General Discussion

10:00 – 11:45 PM

Closing Remark

Closing Remark

11:45 –   12:00 PM