Outage Management System

OMS predicts and locates outages swiftly, aiding decision-making with customizable real-time network status displays, including map layers for connectivity visualization.

Outage Management System by QEI

OMS can predict future outages and reduce outage duration by locating the fault rapidly while giving enough information for making accurate decisions about the operation of the network.

OMS displays outage data and provides an easy-to-read, real-time overview of the network’s status. The graphical user interface offers fully customizable tabular and graphical displays including configurable map layers for visualizing the connectivity model. Optionally, a user can load cartographic maps previously stored in the database or from the Google platform through Google MapsTM.

OMS Benefits:

  • A single network model that is easy to maintain
  • Real-time two-way communication with SCADA.
  • Easy and fast element localization in the distribution system.
  • Improved identification of type and impact of events.
  • Efficient communication with customers.
  • Optimization of human resources (crews).
  • Fast performance for better decision making.

OMS Features & Functionalities:

  • Automatic Fault Location using FLISR switching
  • Guided and Unguided Operations
  • Incident Management
  • Automatic Analysis and Registration of Feeders, Transformers, and Affected Customers
  • EEA 1366 Quality of Service Reports (SAIDI, CAIDI, SAIFI...)
  • Crew Management
  • Management of Work Orders
  • Fault Call, Contact Centre
  • Simulated or Automatic Operation to Open/Close on Map, Automatic Topology Changes Display
  • Operation of Cuts, Bridges, and Grounding to ensure safe and efficient restoration
  • Different Views of High, Medium, and Low Voltage Network

Interested in seeing OMS in action?

What Our Customers Have to Say

“QEI is always making improvements to their product, and it is almost always a result of customer feedback. QEI listens, acts, and highlights the improvements every year at the user conferences. Great job QEI!”

North American Utility

“QEl did a fabulous job installing and configuring four SCADA servers for our Quad-Redundant QEI SCADA system.”

Florida Water Utility

“For over the last 10 years, we have had a QEI SCADA system that monitors our two substations and line reclosers. We have been very happy with the quality of their product and more importantly, the service that they provide to maintain the system. Everyone at QEl really seems to know their product inside and out.”

Village of Lake Placid

“We have utilized QEl for our SCADA needs for over 20 years. They provide an excellent system, both software and hardware. QEl’s staff has alwavs been there for our needs and is always helpful and friendly We highly recommend QEl’s system and their maintenance contracts to keep your system current.”

Emerald Coast Utilities Authority (ECUA)

“The new website is very user-friendly. I really like the Customer Portal, which provides quick access to manuals, presentations, and software updates. Q Tips and more.”

City of Wilson, NC

“We have always been able to rely on QEl for their technical knowledge and support. Thank you QEI.”

Mid-Atlantic Municipal Utility

“QEl is a company that not only makes a great product but backs it up with outstanding service.”

Village of Lake Placid

It’s Easy to Get Started

STEP 1:

Schedule a Consultation Call

Let’s talk through your goals and what your current infrastructure looks like.

STEP 2:

We’ll Collaborate to Develop a Solution

We’ll develop a plan to modernize your infrastructure to meet your goals.

STEP 3:

Experience the Advantages of QEI

We’ll coordinate and execute the plans for your upgraded system.